The quality of the recording you upload is very important and largely depends on the way the audio file is recorded. For best results, we recommend as below:

Digital Voice Recorder: Please choose a digital voice recorder, i.e. a recorder which records in a digital format (preferably DSS). However, we can transcribe all audio formats. Try to maintain a distance of 2-3 inches from the microphone. Speaking too close will lead to a muffled voice while dictating too far off will lead to unclear dictations with words being inaudible.

Dictation: If you are outside or in a place where there is background noise, please increase the volume of your voice to ensure that the recording is clear. In case of unexpected disturbances please repeat your statement. It is best to record in a room with closed doors and windows to avoid any backdrop noises.

Speaker Identification: In case of multiple speakers, it is a good idea to ask the speakers to identify themselves before they speak. It helps in correct speaker identification during transcriptions.

Saving the file: Saving the audio files on a higher resolution leads to a better audio quality. A better audio minimizes disturbances and makes it easier for us to transcribe.

Submitting files on our server is a simple 2 step procedure:

1. Upload audio files: If you are not registered with us, you have to first complete the registration to be able to upload files. Once registered, log-in using your User ID and password. Browse and select the files you want to upload. Start uploading. You will receive a confirmation when the upload is completed successfully.
2. Instructions: Please provide the below information about your service preference
   • Turn-Around-Time - If due to any constraints, we feel that we will not be able to complete the work in the time-frame selected by you, we will inform you before we start the work and select an alternative reasonable deadline.
   • Format for submission - We deliver files in MS-Word format. If you require files in an alternative format, do let us know.
   • Special instructions and other relevant information such as:
     
     • Vocabulary lists (commonly used abbreviations, drug names etc)
     • Names of doctors / patients / speakers
     • Any list of Addresses

The instructions are as important as the file itself, if not more, but a lot of people do not take sufficient care as a result of which the file quality is compromised. We request you to furnish us with the details relevant to the subject that would help us with your transcriptions. It would help us deliver files of better quality to you and hence save you time.